TLDR

Duration: 2 Months

Role: End-to-End

Process:
User Research
Analytics
Feature Set
Wireframes
Design System & Branding
Hi-fidelity Mockups
Usability Testing & Iterations
Handoff

What’s the problem?

Inflation, and privatization have made it increasingly hard to afford groceries. Individualism, and capitalism encourages isolation from others. The result is utilitarian eating that replaces joy and community with efficiency and survival.

Why was it necessary to solve the problem?

I believe governments will continue to shift priorities from serving the people to serving themselves. I hope I’m wrong, and have simply made a fun app where you can cook with new people. If I’m right, this is a way to begin to prioritize community care, realize common goals, and learn to take action together.

How was the problem approached?

By collecting and analyzing data from users to identify patterns, themes, and actionable insights that inform design decisions and strategies.

What’s the solution?

Split up the tasks involved in hosting a dinner party-buying and getting ingredients, having a space to cook and eat, cooking, and cleanup-into separate roles, making it a team effort in which all are rewarded by good food and good company.

What was the final deliverable?

An MVP product with a defined brand that’s
backed by proof of user research, analytics, and tests.

RESEARCH

Working in the restaurant industry I have seen how access to food, leisure, and companionship, is a privilege that only some get to experience daily, or at all, for that matter.

I did some preliminary research on meal planning, shared kitchens, free fridges, how communities fed people in the past, and how that’s changed.

I looked into some other organizations and tools that strive to make cooking easier in one way or another. Hungy root, for example, is a meal prep delivery service. Meals on wheels, a non-profit that assists elderly who are struggling with meals and general good and safe living.

Both, for different reasons are limiting and exclusive.

I interviewed people about their eating habits, sense of community, and hardships of living in a modern age and where and why all these topics do and don’t collide.

All interviewees validated that community it’s important, and that sharing a meal with others is a great way to bond.

Interviewees also said they do not experience community on a daily or even weekly basis. This was due to either lack of time, lack of resources, lack of community, or lack of space (or a combination of these).

Personas were then built out of these insights.

Design

What sort of features are needed?

What actions will users at minimum need to be able to do within the product?

  • Specify what they’re able to contribute, their dietary needs, budget, and any travel limitations.

  • View meals that align with diet and budget settings set
    in profile.

  • Get connected to others and assigned a role within a gathering that is based on profile and meal specifications

  • Message others within and outside of gatherings

  • Agree on a day and time to meet within a matched gathering

  • Be able to leave and join gatherings

The priority was to connect users to one another, and facilitate gatherings between users, where everyone’s responsibilities are understood beforehand.

Below are my low-fi wireframes.

Branding

Was branding important?

YES.

From the perspective of socialism and mutual benefit, building community is the greatest form of resistance and revolution. Gathering up with strangers to cook and eat a meal together-is certainly a bold suggestion. That’s on purpose.

I needed this product to stand out, to say “we are thinking differently” even thinking differently aesthetically. I wanted to use colors that you would see at a fiesta, or at a large farmers market, and imagery that referenced protests posters and independent newspapers.

Mid-Fi Feedback

Testing and Iteration

What’s sort of tasks were tested?

  1. Set up profile settings

  2. General Navigation; check for sitemap clarity
    -Check for color legibility
    -Check for brand continuity

  3. Find monthly meals and change the recipe from 6 servings to 4

  4. Look at Matched Gatherings and Open Gatherings in Hub
    -Check for understanding of matched and open

  5. Go to matched event and respond to Host’s
    suggested date. 

  6. Swap tasks with someone in matched gathering

  7. Leave matched gathering

What was the overall impression of the product so far?

With low & mid testing users expressed and interest in the visual design and in the premise itself however there was still a need for clarity on certain terms and some room for improvement on information hierarchy.

What needs more work?

Open Gatherings:
create flows for joining an open gathering at test.
Add and info pop-up next to the Open Gatherings that explain the difference.

Color and legibility:
Continue to test accessibility as well as comfortability with red and purple until testing supports choice.

Monthly Meals and Recipes:
Create icons for dietary issues on meal cards and note price per person within the recipe.

My favorite part of this process was when I looked at my work and asked,

“why is this bad?”

Then I list out all the reasons it is bad.

I love this part because if I can figure out the flaws and state them plainly, the fix is right there too. That’s really exciting, and my work tends to change quicker, and look better immediately.

Thoughts?

If you have any questions, comments, or general interest in this project or ideas about mutual aid, let’s talk!